Knowledge Workers Research Articles

Nordic radiographers’ and students’ perspectives on artificial intelligence – A cross-sectional online survey

IntroductionThe integration of artificial intelligence (AI) into the domain of radiography holds substantial potential in various aspects including workflow efficiency, image processing, patient positioning, and quality assurance. The successful implementation of AI within a Radiology department necessitates the participation of key stakeholders, particularly radiographers. The study aimed to provide a comprehensive investigation about Nordic radiographers' perspectives and attitudes towards AI in radiography. MethodsAn online 29-item survey was distributed via social media platforms to Nordic students and radiographers working in Denmark, Norway, Sweden, Iceland, Greenland, and the Faroe Islands including items on demographics, specialization, educational background, place of work and perspectives and knowledge on AI. The items were a mix of closed-type and scaled questions, with the option for free-text responses when relevant. ResultsThe survey received responses from all Nordic countries with 586 respondents, 26.8% males, 72.1% females, and 1.1% non-binary/self-defined or preferred not to say.The mean age was 37.2 with a standard deviation (SD) of ±12.1 years, and the mean number of years since qualification was 14.2 SD ± 10.3 years. A total of 43% (n = 254) of the respondents had not received any AI training in clinical practice. Whereas 13% (n = 76) had received AI during radiography undergrad training. A total of 77.9% (n = 412) expressed interest in pursuing AI education. The majority of respondents were aware of the potential use of AI (n = 485, 82.8%) and 39.1% (n = 204) had no reservations about AI. ConclusionOverall, this study found that Nordic radiographers have a positive attitude toward AI. Very limited training or education has been provided to the radiographers. Especially since 82.8% reports on plans to implement AI in clinical practice. In general, awareness of AI applications is high, but the educational level is low for Nordic radiographers. Implication for practiceThis study emphasises the favourable view of AI held by students and Nordic radiographers. However, there is a need for continuous professional development to facilitate the implementation and effective utilization of AI tools within the field of radiography.

Evaluating knowledge management practices in a hospital pharmacy: A comprehensive investigation

Background: Knowledge management practices in healthcare settings play a crucial role in improving patient care quality and operational efficiency. However, the understanding and implementation of these practices in Oshakati Hospital pharmacy, Namibia, remain unclear. Methods: A structured questionnaire was administered to 26 participants, including pharmacists, pharmacist interns, and pharmacist assistants, to assess knowledge-sharing frequency, documentation practices, technology effectiveness, and the overall knowledge management effectiveness. Results: The study found no significant relationship between work experience and knowledge management practices, indicating potential gaps in understanding and implementation of knowledge management strategies. Participants showed moderate attitudes towards knowledge sharing, with technology perceived as moderately effective in facilitating knowledge management. Conclusion: Enhancing knowledge management practices at Oshakati Hospital pharmacy is crucial to address existing gaps, improve collaboration, and elevate pharmaceutical care standards in the region. Implementing a comprehensive health information system and integrating innovative technologies can enhance knowledge extraction and patient interactions, ultimately improving healthcare outcomes.

Assessment of knowledge of accredited social health activists regarding antenatal & neonatal care in a block of Haryana

Improving maternal & child health has been an essential tool for achieving health for all. The discourse on the Accredited Social Health Activist’s (ASHA’s) role centers around three typologies -as an activist, as a link worker or facilitator, and as a community level health care provider.To assess knowledge of ASHA workers regarding antenatal and neonatal care in a block of Haryana. The present cross-sectional, community-based study was conducted in block Barwala, district Hisar of Haryana. Universal sampling technique was used. A predesigned, pretested, semi-structured schedule was used to collect the information, which included details of socio-demographic profile of ASHA workers and questions about knowledge of antenatal & postnatal care. Appropriate statistical tests like frequencies and percentages test were applied to analyze the collected data.Only 6.9% ASHA workers told about benefits of early registration of pregnancy. Majority of ASHA workers had inadequate knowledge about identification of danger signs during pregnancy and infancy, duration of trimester. Majority of ASHA workers had adequate knowledge about breast-feeding practices however about half of ASHA workers had inadequate knowledge about duration of colostrum. Only about one third ASHA workers had adequate knowledge regarding weighing machine & colour zone used for identify malnutrition.: It is important to reorient ASHA workers at field level and supportive supervision also plays an important role.

Exploring Relationship of High-performance Work System with Knowledge Workers' Work engagement through Indirect and Indirect Effects

This research work was undertaken to examine how the implementation of a high-performance work system (HPWS) affected the level of work engagement in Indian knowledge workers by observing the both direct and indirect effects. Research was carried out involving 202 knowledge workers from India. The study employed an online survey to gather information from the participants, and the data was obtained through a structured questionnaire. According to the study's findings, Indian knowledge workers recognized and valued the advantages of an HPWS (High Performance Work System) that embraced employees’ participation in important decisions, receive ongoing training and development, access pertinent information and knowledge, and have access to a well-structured performance evaluation system. Furthermore, the study demonstrated that Indian knowledge workers also acknowledged their level of engagement in their work, indicating a willingness to take on challenges, voluntarily assist colleagues and supervisors, and fully engage with their tasks. In general, HPWS reported for 35 per cent of the variability in job engagement and exhibited a positive connection with work assignment. The study's findings also showed that HPWS reported for 31 per cent of the alteration in psychological contract fulfillment, 22 per cent of the variance in workers' perceived organizational support in terms of resources, and 33 per cent of the variance in organizational identity among Indian knowledge workers. Notably, constructs like ‘psychological contract fulfillment,’ ‘organizational identity’ and ‘perception of job resources’ influenced the Indian knowledge workers’ ‘work engagement.’ Also, findings showed that in the context of Indian knowledge workers, factors such as the ‘psychological contract fulfillment,’ ‘perception of job resources,’ and ‘organizational identity’ played a role as partial mediators between High-Performance Work Systems (HPWS) and knowledge workers’ ‘work engagement.’ Moreover, 'job satisfaction' acted as a perfect intermediary or mediator between 'fulfillment of psychological contract' and 'work engagement'.

Between control and participation: The politics of algorithmic management

AbstractUnderstanding the role of human management is crucial for the debate over algorithmic management—to date limited to studies on the platform economy. This qualitative case study in logistics reconstructs the actor constellations (managers, engineers, data scientists and workers) and negotiation processes in different phases of algorithmic management. It offers two major contributions to the literature: (1) a process model distinguishing three phases: goal formation, data production and data analysis, which is used to analyse (2) the politics of algorithmic management in conventional workplaces, which differ significantly from platform companies. The article goes beyond surveillance to elucidate the role of the regulatory framework, various actors' knowledge contributions to the algorithmic management system, and the power relations resulting therefrom. While the managerial goals in the examined case were not oriented towards a surveillance regime, the outcome was nevertheless a centralisation of knowledge and disempowerment of workers.

Developing an alternative care pathway for emergency ambulance responses for adults with epilepsy: A Discrete Choice Experiment to understand which configuration service users prefer. Part of the COLLABORATE project

IntroductionTo identify service users’ preferences for an alternative care pathway for adults with epilepsy presenting to the ambulance service. MethodsExtensive formative work (qualitative, survey and knowledge exchange) informed the design of a stated preference discrete choice experiment (DCE). This hypothetical survey was hosted online and consisted of 12 binary choices of alternative care pathways described in terms of: the paramedic's access to medical records/ ‘care plan’, what happens next (described in terms of conveyance), time, availability of epilepsy specialists today, general practitioner (GP) notification and future contact with epilepsy specialists. DCE scenarios were described as: (i) typical seizure at home. (ii) typical seizure in public, (iii) atypical seizure. Respondents were recruited by a regional English ambulance service and by national public adverts. Participants were randomised to complete 2 of the 3 DCEs. ResultsPeople with epilepsy (PWE; n = 427) and friends/family (n = 167) who completed the survey were representative of the target population. PWE preferred paramedics to have access to medical records, non-conveyance, to avoid lengthy episodes of care, availability of epilepsy specialists today, GP notification, and contact with epilepsy specialists within 2–3 weeks. Significant others (close family members or friends) preferred PWE experiencing an atypical seizure to be conveyed to an Urgent Treatment Centre and preferred shorter times. Optimal configuration of services from service users’ perspective far out ranked current practice (rank 230/288 possible configurations). DiscussionPreferences differ to current practice but have minimal variation by seizure type or stakeholder. Further work on feasibility of these pathways in England, and potentially beyond, is required.

Social Work Journals and the Disciplinary Production of Alternative Knowledge(s)

ABSTRACT Disciplinary knowledge is reflected, legitimated, and replicated in academic journals, social work knowledge reproducing mainly Western knowledge(s). Hence, there has been an increase in the calls for a stronger articulation and inclusion of critical alternatives. Using a critical social work lens, we explored whether and how social work journals reproduce alternative knowledges. We developed a novel global list of all 272 social work journals and invited journal editors to respond to a virtual, exploratory qualitative survey. Through our reflexive thematic analysis, we identified two core themes in the 31 responses – the journal editors’ attachment to dominant, white, western social work knowledge and values, and their rhetorical inclusion of alternative knowledges. Alternative knowledges were seldom constructed as subjugated voices, but rather as innovation, gaps, or international perspectives. Despite agreeing that social work journals should include of a variety of knowledges, few journals created intentional space for subordinated knowledges. A disciplining mechanism that excludes/minimizes the alternative voices, and invalidates their experience was used to avoid attention to marginalized and silenced perspectives. Such processes impoverish social work knowledge. To enrich social work knowledge, journal editors should act intentionally, collectively, and critically to identify critical alternative knowledges and facilitate their inclusion in the social work canon.

Dans quelles conditions la flexibilité cognitive contribue-t-elle plus à la performance adaptative ?

<p>Adaptive performance (AP) represents the worker's ability to adapt their behaviours to changing job circumstances. An antecedent of AP would be the cognitive flexibility (CF) of employees. However, the strength of the relationship between these variables fluctuates empirically, suggesting the involvement of moderators such as knowledge work (KW). This study tested whether CF contributes more to AP in the presence of high versus low KW perceived demands. The results (n = 674) indicate that CF is related to AP and that, contrary to our hypothesis, KW does not moderate this relationship. However, an exploratory analysis of objective occupational job requirements reveals a more complex pattern of results: the relation between CF and AP depends on the interaction between the requirements of knowledge and the requirements of autonomy. Further, we found that CF contributes less to AP in jobs with higher social demands.</p>

Knowledge, attitudes, and practices of Jamaican healthcare workers on nosocomial infection control

Objectives The emergence of deadly infections such as methicillin-resistant Staphylococcus aureus and COVID-19 ( SARS-CoV-2) highlights the need for effective infection control (IC) procedures in healthcare facilities. The aim of the study was to assess the knowledge, attitudes, and practices (KAP) of healthcare workers (HCWs) on IC procedures. Methods A cross-sectional survey was conducted among HCWs in western Jamaica from May to August 2015. A questionnaire based on the Jamaican Health Facilities Infection and Control Policies and Procedures Manual was used to collect data on staff training in IC, and their KAP of IC. Summary statistics, ANOVA, and multiple linear regression were applied for data analyses. Results Among 227 participants, the mean knowledge scores were statistically higher among the younger HCWs, Physicians/Nurses, and those in clinical units. Older HCWs, non-physicians/nurses, non-clinical unit workers, HCWs at Western Regional Hospital A, and those who received ongoing IC training scored higher on attitude. The practice scores were significantly correlated with the attitude scores but not the knowledge scores. The attitude score was a significant predictor for IC practices. Conclusions Six knowledge and three attitude variables were significant predictors of IC practices that the Western Regional Health Authority Officials can use to implement measures to improve IC practices among HCWs.

EFFECT OF KNOWLEDGE LEADERSHIP ON KNOWLEDGE INNOVATION BEHAVIOUR OF KNOWLEDGE WORKER: THE ROLE OF FAILURE LEARNING AND FEAR OF FAILURE

In the era of knowledge economy, the promotion of knowledge worker’s knowledge innovation behaviour (KIB) is a crucial concern for research and development (R&D) team supervisors in the rapidly evolving and competitive technological landscape. The study reported here examined the relationship between knowledge leadership (KL) and KIB of knowledge workers by focusing on the mediating effect of failure learning (FL) and moderating effect of fear of failure (FF). Data from a two-wave survey of 211 R&D supervisor–employee matching questionnaires from 28 high-tech firms in China indicated that as predicted, KL was positively related to KIB of knowledge worker while knowledge worker’s FL mediated this relationship significantly. Moreover, the findings also found that knowledge worker’s FF not only negatively moderated the impact of KL on knowledge worker’s FL, but also affects the mediating effect of FL on the relationship between KL and KIB of knowledge worker. Specifically, higher levels of knowledge worker’s FF weaken the indirect effect of KL on knowledge worker’s KIB through FL. Our findings have a number of theoretical and practical implications for the research on managing knowledge workers and their KIB.

Enhancement of Secondary Science Teacher’s Professional Knowledge in Learning Pedagogical Content Knowledge through Involving in Professional Learning Community

The qualitative research study explored Bangladeshi secondary science teacher’s experiences working in a professional learning community (PLC) in terms of enhancing professional knowledge in learning pedagogical content knowledge (PCK). The research questions that guided this study are: (1) What are the learning experiences of the secondary science teachers regarding their involvement in a Professional Learning Community (PLC) as a means of professional learning for enhancing their Pedagogical Content Knowledge (PCK)? (2) How do Secondary Science teachers apply their learning from Professional Learning Communities (PLC) to their teaching plans and practices through the Content Representation (CoRe) framework? (3) How do secondary science teachers use the knowledge gained from participation in a professional learning community (PLC) to design and implement effective teaching strategies in their classrooms? The study is based on a constructivist approach to learning, which views knowledge construction as a socially mediated process. Therefore, teachers’ experiences were collected as qualitative data through analyzing teachers’ lesson plans and self-reflective journals. As a result, the findings showed teacher’s enhanced professional knowledge working in a PLC in sizing up the topic, identifying the importance of the topic, exploring self-content knowledge relevant to the topic, knowing what learners might think, identifying contextual factors choosing the topic and examples, selecting more appropriate teaching-learning and assessment strategies. The findings of this study are expected to provide insights into how PLCs can be utilized to enhance secondary science teacher’s PCK knowledge. This study is significant as it contributes to the literature on professional development for science teachers and offers practical recommendations for improving science teacher’s professional knowledge in learning PCK. Teacher’s World: Journal of Education and Research, 49 (1), 155-174

Perception of Health Workers on the Integration of Mental Health Care with HIV Services in Primary Health Care Centres in Ogun East Senatorial District, Nigeria: A qualitative studyealth Services into HIV Care in Ogun East Senatorial District, Nigeria: A qualitative study

Background: People Living with HIV/AIDS have an increased incidence of mental health disorders as compared to the general population, and there exists an enormous gap between the demand and supply of mental health services, particularly in low- and middle-income countries. Aim/Objective: This study aimed to assess the association between HIV and mental health and the knowledge and perception of health workers on their integration in Primary Health Care Services in Ogun East Senatorial District, Nigeria Methodology: Four Focused Group Discussions were conducted among 27 PHC workers in Highly Active Antiretroviral Therapy (HAART)-enabled centres of Ogun East senatorial district, Nigeria using a focused group guide designed according to study objectives. Data were analyzed using a thematic analysis approach. Result: Six important themes were extracted from the data in this study (Table 2); “Integration of PHC services”, “Multiple mental/psychological health challenges”, “Multiple factors as causes of mental illness”, “Diverse manifestations of mental illness”, “Necessity of incorporating HIV and Mental Healthcare into PHC services”, and “Challenges of incorporating HIV and Mental Healthcare into PHC services.” Conclusion and Recommendation: The primary health workers identified the need to integrate mental health care into HIV care in PHCs. However, there is a need to scale up the capacity of PHCs for optimal performance in this regard.

Determinant Analysis of People with Mental Disorders (ODGJ) Re-hospitalization at Lampung Province Mental Hospital

The burden of disease in Indonesia from mental disorders is 13.4%. People with re-hospitalized mental disorders become a burden on the family, and the determinants of this behavior include age, gender, education, and work and family knowledge. The study aimed to analyze the determinants of rehospitalization at the Regional Psychiatric Hospital Lampung Province. Methods; This type of quantitative research with cross-sectional design. The family population of ODGJ. The research sample comprised 404 people who completed interviews with 5 informants. Data analysis used univariate, bivariate (chi-square) multivariate analysis (multiple logistic regression). Result; there was no relationship between age (p= 0.459), gender (p= 0.251), and occupation (p=0.191) with rehospitalization. Meanwhile, the education variable (p=0.018; OR=2.060) and family knowledge (p=0.000; OR=3.107) showed a significant relationship with rehospitalization. The results of multivariate analysis showed that the most dominant determinant of rehospitalization was family knowledge (p=0.000; OR=3.04) after controlling for education variables. Conclusions and Suggestions: Age, gender, and occupation are not determinants of rehospitalization while education and knowledge of the family are determinants of rehospitalization in the Lampung Provincial Hospital. This study suggests education about the benefits of re-hospitalization: Provide clear and comprehensive information to patients and their families about the benefits of re-hospitalization.

OneTrace: Improving Event Recall and Coordination With Cross-Application Interaction Histories

To coordinate and understand past actions in a collaborative activity, co-workers typically access shared artifacts and the interaction histories provided by their tools. We interviewed 12 knowledge workers who collaborate on shared text documents. We found that the scattering of historical data across collaborative and personal environments and the lack of compatibility between histories hinder coordination and event recall. To explore the design of cross-application history tools, we created OneTrace, a proof-of-concept system for sharing histories amongst applications and users based on a unified structure for representing interaction traces. We then introduce TracePicker, a tool that lets users cluster traces to contextualize past actions recorded by OneTrace. We evaluated TracePicker using a questionnaire- and scenario-based observation study. Results show that participants found the system helpful for communicating, understanding and contextualizing historical data. We conclude that designing cross-application histories such as OneTrace supports coordination and event recall.

Senior high school chemistry teachers’ knowledge and use of group work as a teaching strategy

The study investigated the knowledge of chemistry teachers in using group work as a teaching strategy in teaching chemistry at the senior high schools (SHSs) in Ahafo and Bono Regions of Ghana. The sequential explanatory mixed method design was adopted for the study. All 58 chemistry teachers in the 20 purposively sampled SHSs participated in the study. A structured questionnaire, interview guide and an observation checklist were the research instruments. The descriptive techniques used for the analysis of data were percentages, means and standard deviation while Chi-square used for inferential analysis. The results revealed that a statistically significant number of chemistry teachers were knowledgeable in the use of the cooperative teaching strategies but adopted it occasionally based on unavailability of time and resources. The study recommended in-service training and workshops be organized on the impact of group work as a teaching strategy to enhance chemistry teachers understanding and motivation to use group work more frequently in their teachings. This promotes active learning among students through debates, questioning and discussions.

Perceptions, attitudes, and willingness of healthcare and frontline workers to participate in an Ebola vaccine trial in Uganda

BackgroundUnderstanding the knowledge, perception and attitudes towards Ebola vaccines is an important factor in ensuring future use of these vaccines. A qualitative methods study embedded in an Ebola vaccine immunogenicity and safety trial (NCT04028349) was conducted to explore the knowledge and perceptions of healthcare (HCWs) and frontline workers (FLWs), about Ebola vaccines and their willingness to participate or recommend participation in Uganda. MethodWe carried out focus group discussions and semi-structured interviews before and after vaccination, with 70 HCWs and FLWs who consented to participate in the trial, and in the qualitative component, from August to September 2019. Data were analysed using thematic content analysis. ResultsRespondents showed good knowledge about Ebola and the vaccines in general, and had wide access to information through several channels, including the study team. On prevention, particular attention was given to effective communication within health facilities. Misconceptions were mainly around route of transmission, animal origin and types of vaccines. Previous fears were based on rumours circulating in the community, mainly about the presence of the virus in the vaccine, side effects and intention to harm (e.g. by “the whites”), ultimately insisting on transparency, trust and involvement of local leaders. Acceptability of participation was motivated by the need to protect self and others, and the willingness to advance research. Majority were willing to recommend participation to their community. ConclusionsOverall, information sharing leads to a better understanding and acceptance of vaccine trials and a positive vaccination experience can be a deciding factor in the acceptance of others. Particular attention should be paid to involving the community in addressing misconceptions and fears, while ensuring that participants have access to vaccination sites in terms of transport, and that they are properly accommodated at the study site including staying for a reasonable period of time.

Managing a ChatGPT-empowered workforce: Understanding its affordances and side effects

Generative AI, particularly ChatGPT, creates new managerial concerns. This article addresses a crucial managerial challenge: While employees are including the tool as their private knowledge assistant in many aspects of their daily work, it is difficult for managers to see and understand the impact within their organization. There is more and more literature on what ChatGPT means for business, but we cannot say much as long as we are uninformed about its actual use. So, getting an insider’s perspective is needed to think about the consequences for organizations. The article is grounded in a qualitative study of employees’ experiences of interacting with ChatGPT among 50 early ChatGPT adopters. First, we show how employee-ChatGPT relations develop from private, experimental use into an integral part of knowledge work. Second, we identify six affordances: searching for information, brainstorming ideas, structuring content, writing a first draft, embellishing text, and proofing work. Further, we highlight three looming side effects of ChatGPT use that threaten knowledge ties, the quality of knowledge in organizations, and how work roles are configured. Accordingly, this article offers managers guidance in managing a ChatGPT-empowered workforce in a way that aims to mitigate these side effects while harnessing opportunities.

An Analysis of the Definitions and Components of Science Career Aptitude in Science Education

The most fundamental consideration when student’s selecting a science-related career is aptitude for science. Therefore, this study analyzed the definitions and components of each concept presented in literature related to science, career, and aptitude. Then, using the 2022 revised science curriculum and the PISA 2025 science framework, we derived the definitions and components of science career aptitude. According to the analysis results, science means both understanding and generating knowledge about natural phenomena. And, a career is defined as both personal life and work. In addition, we concluded that aptitude is the potential to acquire and develop specific abilities in an appropriate environment. Therefore, science career aptitude can be described as the potential to acquire and develop the ability to understand and generate knowledge about natural phenomena in one’s life and work. In this view, science career aptitude in science education can be defined as the cognitive and noncognitive potential to acquire and develop the ability to understand and generate scientific knowledge in life and work. The results of this study may be contributed to provide a criteria for the diagnosis and evaluation of science career aptitude.

An Assessment of Knowledge of Health Workers in Hospitals of Southern Province of Zambia, Towards Marketing of Breastmilk Substitutes Regulations

Background: Optimal breastfeeding practices have been undermined by unregulated marketing of breastmilk substitutes worldwide, resulting in about 820, 000 preventable deaths per year among children under five years globally. The International Code (thereafter called the Code) of Marketing Breastmilk Substitutes was developed by the World Health Organization, the United Nations Children's Emergency Fund and stakeholders to protect, promote and support breastfeeding. Member states are expected to domesticate the Code. Zambia enacted Statutory Instrument No. 48 of 2006, Regulations on marketing of breastmilk substitutes. Successful implementation calls for a good level of knowledge among health workers. However, we found no study, in Zambia on the marketing of breastmilk substitutes Regulations. Objective: To assess the level of knowledge of health workers on Zambia’s Regulations on marketing breastmilk substitutes. Study design and methods: A mixed-method cross-sectional study. Data was collected online and in person. Probability proportional to size calculation yielded an estimated sample size of 384. A sample size of 410 after adjusting upwards assumed non-response rate, 401 participants responded. Quantitative data were analyzed using the Social Statistical Package for Social Sciences. Knowledge results were described by frequencies and percentages. Tests were conducted using univariable linear and multivariable regression analysis. A p-value of <0.05 was considered statistically significant. Thematic analysis was used for qualitative data analysis. Results: The mean overall level of good knowledge of health workers was 0.339 or 34% [SE: 0.0221; 95%CI: (0.2959, 0.3828)]. Conclusion: The level of knowledge among health workers in hospitals of Southern Province, Zambia was poor.

THE USE OF MEDIA SPACE OPPORTUNITIES IN THE WORK THE MUSEUMS OF ARCHEOLOGY AND EDUCATION

The article examines examples of using media technologies in museums of archeology and education. The authors emphasize that the use of media technologies in museums of archeology and education can significantly increase the accessibility of knowledge on ancient history and archeology and attract a new audience. However, it is necessary to take into account that such an approach may be ineffective without proper preparation and organization. An analysis of the advantages and disadvantages was carried out. Factors influencing the increase in interest in ancient history and archeology in Central Kazakhstan, including the quality of training and education, have been identified. The results described in the article are based on a survey of more than 600 university students on their level of awareness of the historical and cultural heritage of Kazakhstan. The summary assessment, by analyzing the opinions of respondents published on the Internet in museum podcasts and storytelling, allows us to conclude about the high sociocultural, motivational, and educational potential of this content in the cultural and educational work of the archeology museum and in educational activities. Thanks to multimedia technologies, the «museum-student» dialogue has intensified on a long-term basis, which has become an additional incentive for excursions to the Museum of Archaeology.
 Materials and methods of research: The authors of the article used data from a sociological survey they conducted of 194 university students who studied in Kazakh and 439 students who studied in Russian. The anonymous interview included ten questions revealing the respondents’ attitude toward the historical and cultural heritage of our country, the degree of their awareness of the discoveries of archaeologists in Central Kazakhstan, and their participation in museum activities. Statistical methods made it possible to analyze the data from these interviews and use them when introducing media technologies in the museum. To select material when compiling scripts for museum podcasts, an integrated and systematic approach, the analysis-synthesis method, and the principles of logic were used. A detailed historiographical analysis of more than one hundred and fifty scientific sources contributed to the formation of quality content. The comparative historical method made it possible to specify information on the selected topic about the cultural heritage sites of Central Kazakhstan. Thanks to the use of QR codes as a digitalization tool, museum podcasts have been integrated into educational and methodological manuals, maps, postcards, and other souvenirs, which indicates the importance of a combination of technical and humanitarian knowledge in museum work. The collaboration of museum staff with teachers from the Faculty of Foreign Languages has expanded the use of interdisciplinary methods in cultural and educational activities.